icon of 65% higher workforce productivity with remote collaboration tools

Higher Workforce Productivity

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Faster support response

icon of 40% lower training times with remote collaboration tools

Lower training time

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Higher First-time Fix rates

 

HOW DO YOU SOLVE YOUR REMOTE WORK CHALLENGES?

 

Ensure business continuity, increase operations efficiency and solve talent shortages with REFLEKT Remote. Our secure and enterprise-ready Remote Support solution connects your front-line workers and service technicians with on-demand expertise.

 

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FIX ISSUES FASTER AND EASIER WITH ONE-CLICK REMOTE SUPPORT. 



Get access to the right information within seconds.

Solve problems first and fast by using live video collaboration and instantly connecting to an expert or co-worker.

It’s just one click to establish a secure live session between phones, tablets, smart glasses, notebooks, and desktop PCs.

 

 

 

SEE HOW ABB IMPROVES CUSTOMER SUPPORT WITH REFLEKT REMOTE

 

ABB is a leading Industry player using the white-labeled Remote Insights solution and enterprise features such as Area Management to solve issues faster and easier.

ABB Ability Remote Insights© increases the service quality of ABB divisions through digital training, where users are leveraging mobile devices and Head-Mounted Displays to learn and solve complex issues.

 

EMPOWER YOUR WORKFORCE WITH INSTANT ACCESS TO EXPERTISE. 

 

Enterprises must adapt quickly to solve new challenges. With our powerful Remote Support solution, companies have full control over experts and technicians setup in the Admin Portal. Customization and white-labeled apps are key for your Remote Work success.

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CUSTOMIZABLE SOLUTION. MADE FOR ENTERPRISES.

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Guest access user invite
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Customizable Areas & Tickets
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White-labeled solution


Invite new users easily and connect technicians without creating accounts.

Our Guest Access code combines flexibility with the security of an app-based solution.

Administrators have full control over accounts and guest access without having to worry about excessive inactive accounts.

 

 

LEADING COMPANIES USE REFLEKT REMOTE SUPPORT SOLUTIONS

 

 

ABB Logo
BASF Logo
Bosch Logo
Brother Logo
EOS Logo
Hitachi Logo
Medtronic Logo
Syntegon Logo
Unica
United Nations Logo

More customers...

 

REMOTE SUPPORT WITH AR INCREASES WORKFORCE PRODUCTIVITY UP TO 65% 

 

In service and support every second counts. Front-line workers and technicians do not have any time to lose. With REFLEKT Remote you solve issues faster and at a lower cost. Bring your own phone, tablet, and use smart glasses from Vuzix and RealWear.

For Managers

Increase productivity and efficiency of your workforce and processes with scalable solutions and proven success.

Learn and benefit from our enterprise customers' experience with deploying AR and Remote Work solutions.

For Workers

Remote support makes your work easier by connecting you to your co-workers and experts with real-time video and audio.

Get support and feedback in a visual way with mobile devices or smart glasses—directly shown where you need the information and instruction.

For Customers

Keep your customer’s business running by providing excellent service with short reaction times and improved first-time fix rates.

Our Enterprise Remote solution lets you deploy a secure and modular system to ensure high customer satisfaction.



“The real-time video support empowers our specialist to communicate and directly engage with resolving issues without investing the time to travel and provide support on site.”

- Matthias Frödrich, Innovation Engineer, Hella Gutmann Solutions

 

 

 

WHAT IS THE RIGHT REMOTE SUPPORT AND COLLABORATION TOOL FOR YOU?

IF YOU NEED AN APPLE, WHY BUY AN ORANGE?

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FIND OUT MORE

 

 

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WE HAVE THE RIGHT PLAN FOR YOU

 

 

REFLEKT Remote is available in ready-to-use subscription models for 10, 20 and 50 active users. Our large enterprise customers choose individual plans with named or floating licenses as well as guest access packages. 

 

START FREE TRIAL