TRY AUGMENTED REALITY ON YOUR SMARTPHONE 

Down­load the brand new “Augmented Repair” app to repair a coffee machine without a user manual in minutes. Now avail­able with ARKit & ARCore.

  • AR Download App Store
  • AR Download google play Store

GET ASSISTANCE

The “One-button solu­tion” directly connects tech­ni­cians to a dedi­cated support expert and provides real-time video support with Augmented Reality

REFLEKT Remote allows compa­nies to provide their custo­mers with a remote support to signi­fi­cantly improve main­ten­ance, repair and support processes as well as redu­cing onsite and travel costs for experts.

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GET ASSISTANCE
REDUCE DOWNTIMES ON MACHINES

REDUCE DOWNTIMES ON MACHINES

AVOID EXPENSIVE TRAVEL COSTS OF TECHNICIANS

AVOID EXPENSIVE TRAVEL COSTS OF TECHNICIANS

EMPOWER YOUR EMPLOYEES AND CUSTOMERS

EMPOWER YOUR EMPLOYEES AND CUSTOMERS

ONE BUTTON SOLUTION

With one touch, RE’FLEKT’s “Intel­li­gent Routing” tech­no­logy imme­dia­tely connects tech­ni­cians to the right support expert on smart­phones, tablets or smart glasses.

ONE BUTTON SOLUTION
 INDIVIDUAL & GROUP CHAT

INDIVIDUAL & GROUP CHAT

Indi­vi­dual and group chat for text commu­ni­ca­tions with file sharing feature for use in loud machinery spaces, quick/immediate data exchange and working in offline spaces.

ONLINE/OFFLINE ANNOTATIONS

Tech­ni­cians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scen­a­rios, simply take a screen­shot or photo, anno­tate it and send it.

ANNOTATIONS

REMOTE SUPPORT TOOL WITH LIVE VIDEO AND AUGMENTED REALITY

REFLEKT Remote enables the expert to guide the tech­ni­cian by drawing and placing augmented inst­ruc­tions directly into the technician’s field of view. The plat­form also grants tech­ni­cians access to the global data­base with previously solved problems for other colleagues.

Cross Platform

Cross Plat­form Support

REFLEKT REMOTE is avail­able for use across major mobile, tablet and desk­tops opera­ting on iOS, Android and Windows (UWP) as well as selected AR Glasses.

White Label Solu­tion

White Label Solu­tion

Launch REFLEKT REMOTE into your opera­tions with your own corpo­rate iden­tity. Easily brand your appli­ca­tion with your unique logo, colours and design.

OCR, QR and Barcode Scan­ning

OCR, QR and Barcode Scan­ning

Scan a variety of nume­rical, text or picture based codes already on objects to get straight to important tech­nical docu­men­ta­tion, values or live data.

Advanced Tracking

Advanced Tracking

Our unique tracking tech­no­logy ensures digital augmen­ta­tions cleanly stick to live objects exactly where the infor­ma­tion needs to be displayed – even when moving.

ONE-BUTTON SOLUTION


The on-site tech­ni­cian is auto­mated connected to the right remote expert based on an intel­li­gent routing

REAL-TIME INSTRUCTIONS


The support requester gets Augmented Reality guid­ance directly on the shared video stream of his camera

INCIDENT MEMORY


A know­ledge data­base enables tech­ni­cians to learn from already solved inci­dents without contac­ting an expert – even offline

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REFLEKT ONE
REFLEKT Remote

REFLEKT ONE is the first scalable Augmented Reality plat­form to enable any industry to simply create in-house Augmented Reality appli­ca­tions. The award winning plat­form creates visual guid­ance on smart­phones, tablets and smart glasses to simplify produc­tion, trai­ning, main­ten­ance and repair. REFLEKT ONE’s cutting-edge tech­no­logy reuses and trans­forms any exis­ting engi­nee­ring, design and docu­men­ta­tion data into inter­ac­tive real-time 2D/3D visua­li­za­tions on real objects.

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