LEYBOLD

MAINTENANCE APP

EXISTING DATA TRANSFORMED INTO A STUNNING AR APPLICATION
FOR IPAD AND MICROSOFT HOLOLENS

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INCORPORATING AR INTO THE DIGITAL STRATEGY OF THE VACUUM PIONEERS
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Inex­pe­ri­enced tech­ni­cians guided through the repair steps to easily main­tain pump

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Direct link to e-commerce plat­form for repla­ce­ment part orders

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Reduced down­times through preven­ta­tive main­ten­ance and imme­diate action

CHALLENGE

SIMPLIFY MAINTENANCE PROCESSES WITH AR

 

After incorpo­ra­ting REFLEKT ONE into their digital stra­tegy in early 2017, the leading vacuum pump manu­fac­turer was looking to incorpo­rate Augmented Reality appli­ca­tions for on-site customer support as well as sales activi­ties . Using REFLEKT ONE, Leybold wanted to begin AR activi­ties with their recently intro­duced TURBOVAC i/ix line of vacuum pumps.

leybold turbovac pumps
leybold maintenance iPad

The goal was to allow tech­ni­cians to visually explore the compon­ents and features on multiple devices. In addi­tion, on-site pump users should be able to use Augmented Reality to visua­lize a common repair scen­ario to help custo­mers save on down­times and repair costs through an easy-to-follow step-by-step guide without the need for the paper based hand­books.

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“We realized a signi­fi­cant reduc­tion of time spent on Main­ten­ance accom­pa­nied by a notable increase of quality in our inspec­tion reports.”

– Carl Brock­meyer, General Manager, Leybold USA Inc

SOLUTION

HOMEMADE AR FOR AN ENTIRE PRODUCT LINE

The Leybold Main­ten­ance App empowers Leybold custo­mers to visually explore the compon­ents and features of its TURBOVAC i/ix line on the iPad and Holo­Lens. Tech­ni­cians simply enter X-ray vision to see the pump digi­tally appear on top of its real-life coun­ter­part with explo­sion anima­tions to explore the compon­ents without having to disas­semble the pump. Exis­ting custo­mers or sales repre­sen­ta­tives can then select each compo­nent for more infor­ma­tion or order repla­ce­ment parts directly in Leybold’s e-commerce plat­form.

 

leybold iPad and hololens

For on-site pump users, the iPad and Holo­Lens appli­ca­tion offers a second scen­ario where users can learn how to/carry out a bearing exchange through an easy to follow step-by-step guide in AR. No more need for outdated paper based hand­books or long down­times whilst waiting for expe­ri­enced main­ten­ance tech­ni­cians to arrive on site – empower yourself with Augmented Reality.

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WANT TO MAKE YOUR OWN INDUSTRIAL AR APPLICATIONS?

This is just one example of how our clients have made their own Augmented Reality Apps for industry. Click here to find out how you can also reuse your exis­ting 3D data and hand­book content to create your own Augmented Reality Appli­ca­tions for Main­ten­ance, Opera­tions and Trai­ning.

ALSO POWERED BY REFLEKT ONE