THE “LEYBOLD SMART SERVICE ASSISTANT” IS THE DEFINITION OF A CUTTING-EDGE AR SOLUTION FOR ENTERPRISE
Immediate, cost effective pump repairs and maintenance without advanced technical knowledge
In app Photo reporting confirms ideal and current status
Simply create unlimited AR apps in-house with existing data - without programmers
MAINTAIN COMPLEX MACHINERY WITH UNSKILLED THIRD PARTIES
When it comes to vacuum pumps, Leybold is an industry leader for complex, high performance machinery in challenging environments. With versatile and heavy duty vacuum pumps in operation across the entire planet, used in innovative projects such as the Hyperloop and the CERN, Leybold was searching for an enterprise solution that would provide their clients with a cost effective method of performing complex pump repairs and maintenance.
Ideally, Leybold wanted to eliminate the need for its clients to have to call out service technicians for regular maintenance and empower them to make repairs on site, the moment they were needed.
LEYBOLD SMART SERVICE ASSISTANT – SIMPLIFYING THE COMPLEX WITH IN-HOUSE AUGMENTED REALITY
The Leybold “Smart Service Assistant” empowers both Leybold and its clients alike by dramatically simplifying the repair and maintenance process with a human-centered, aviation style checklist. Pump owners are now able to use crisp Augmented Reality visuals hugging real-life on screen counterparts to guide them through the highly complex 35 step repair and maintenance process. Just point the iPad at the pump and regular technicians can perform repairs immediately without any specific previous technical knowledge.
Using the REFLEKT ONE content platform, Leybold technical editors were able adapt their existing work instructions for the augmented reality app – without any additional computer specialists and without having to create completely new custom scenarios.
WANT TO MAKE YOUR OWN INDUSTRIAL AR APPLICATIONS?
This is just one example of how our clients have made their own Augmented Reality Apps for industry. Click here to find out how you can also reuse your existing 3D data and handbook content to create your own Augmented Reality Applications for Maintenance, Operations and Training.