Which roles exist within a call?

In this article you learn about the different roles that exist inside a call and which rights are associated with them.

GENERAL INFO:

In a call (audio/video), users can have two different roles:

  • The call moderator has all available call-related rights to ensure a well-guided communication.
  • A call participant has only a limited feature set which still allows them to annotate the video stream.

CALL MODERATOR:

In a new call, moderation rights are assigned to the user who initiated the call. Within the participant area, the call moderator's profile tile is highlighted by a small gear in the bottom right corner.

RIGHTS

All call-related features are available to the call moderator, including:

  • Go to Chat
  • Camera Switch
  • Camera On/Off
  • Mute/Unmute 
  • Loudspeaker/Speaker
  • Hang Up

All annotation-related features are available to the call moderator, including:

  • Freeze Function
  • Pointer Annotation
  • Drawing Annotation
  • Undo last Annotation
  • Undo all Annotations
  • Screenshots

If you want to know how to hand over the moderation role inside a call, read our article here.

CALL PARTICIPANT:

When you answer any call, you will always start in the role of a call participant. In order to become a moderator, you always need to be promoted by the current call moderator.

RIGHTS

A limited set of call-related features, including:

  • Go to Chat
  • Camera Switch (if own video stream is shared)
  • Camera On/Off (needs to be approved by the moderator)
  • Mute/Unmute
  • Loudspeaker/Speaker
  • Hang Up

A limited set of annotation-related features, including:

  • Freeze Function (if own video stream is shared)
  • Pointer Annotation
  • Drawing Annotation
  • Undo last Annotation
  • Undo all Annotations
  • Screenshots