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REFLEKT Remote: App
General
REFLEKT ONE Package: Installation
Requirements
REFLEKT ONE Viewer
REFLEKT Remote: Installation
Requirements
Preparation
Download & Installation
REFLEKT Remote: App
Account Creation & Login
Incident
Contacts
Library & Files
Call
Chat
User Profile & Settings
Smart Glasses
White Labeling
REFLEKT Remote: Admin Portal
Login (Admin)
User Management
Reporting
Multi-Brand Support
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Knowledge Center
REFLEKT Remote: App
General
REFLEKT ONE Package: Installation
Requirements
REFLEKT ONE Viewer
REFLEKT Remote: Installation
Requirements
Preparation
Download & Installation
REFLEKT Remote: App
Account Creation & Login
Incident
Contacts
Library & Files
Call
Chat
User Profile & Settings
Smart Glasses
White Labeling
REFLEKT Remote: Admin Portal
Login (Admin)
User Management
Reporting
Multi-Brand Support
REFLEKT Remote: App
Account Creation & Login
How do I reset my password?
How do I log in to my account?
How do I invite a new user?
How do I create an account? (self-registration)
Incident
What is an incident?
What are the different incident status types?
What are transitions and roles for an incident?
How do I create an incident?
How do I accept an incident?
How do I edit details of an incident?
How do I close or re-open an incident?
How to add/remove a participant to/from an incident?
How do I hand over an incident?
How do I leave an incident (chat)?
How do I search for incidents?
How do I filter incidents?
How do I specify my incident creation title?
See more
Contacts
How do I add/remove a contact to/from my contact list?
How do I view details of a contact?
How can I add or remove favorites?
Library & Files
How do I remove a file from the library?
How do I view exchanged files in the file library?
Call
How can I start an audio or video call on the Vuzix M300/M300XL device?
How can I accept an audio or video call using a Vuzix M300/M300XL device?
How do I start an audio or video call on the RealWear HMT-1?
How do I accept an audio or video call using a RealWear HMT-1 device?
How do I start an audio call?
How do I start video sharing?
How do I set annotations in video sharing?
Which roles exist within a call?
How do I hand over moderation rights?
How can I take screenshots within a video call?
How do I end a call?
How do I end video sharing?
See more
Chat
How do I view an image or video file on a RealWear HMT-1 device?
How do I view an image or video file on a Vuzix M300/M300XL device?
How do I send a message in an incident chat?
How do I send a file in an incident chat?
User Profile & Settings
How do I change my user status?
How do I change my profile picture?
How do I log in to REFLEKT Remote with a companion device?
Smart Glasses
How do I navigate on a Vuzix M300/M300XL device?
How do I use voice commands to work on the RealWear HMT-1?
White Labeling
What are the requirements for re-branding?
