Knowledge Center
Go to re-flekt.com
Sign in
REFLEKT Remote: App
General
Release Notes
App Distribution
REFLEKT ONE Package: Installation
Requirements
Installation Guide
REFLEKT ONE Author
Cortona3D
REFLEKT ONE Sync
REFLEKT ONE Viewer
REFLEKT ONE Author
Get Started - General Info
Topics Overview
Cortona3D - General Info
Tracking Overview
General Authoring Features
Authoring Feature: User Input
Authoring Feature: Dynamic-Data (IoT)
HoloLens
REFLEKT ONE Viewer
Functionality (tablet/mobile)
Connectivity (tablet/mobile)
Functionality (HoloLens)
Connectivity (HoloLens)
Functionality (Windows Desktop)
REFLEKT ONE Sync
General Info
Preparation
Tracking Creation
Analyze & Record
REFLEKT ONE Cloud Management
Tenant Admin Portal
Author (GitLab) Portal
User Account Portal
REFLEKT Remote: Installation
Requirements
Preparation
Download & Installation
REFLEKT Remote: App
Account Creation & Login
Incident
Contacts
Library & Files
Call
Chat
User Profile & Settings
Smart Glasses
White Labeling
REFLEKT Remote: Admin Portal
Login (Admin)
User Management
Areas
Permission Management
Roles
Reporting
Guest Access
Back to home
Knowledge Center
REFLEKT Remote: App
General
Release Notes
App Distribution
REFLEKT ONE Package: Installation
Requirements
Installation Guide
REFLEKT ONE Author
Cortona3D
REFLEKT ONE Sync
REFLEKT ONE Viewer
REFLEKT ONE Author
Get Started - General Info
Topics Overview
Cortona3D - General Info
Tracking Overview
General Authoring Features
Authoring Feature: User Input
Authoring Feature: Dynamic-Data (IoT)
HoloLens
REFLEKT ONE Viewer
Functionality (tablet/mobile)
Connectivity (tablet/mobile)
Functionality (HoloLens)
Connectivity (HoloLens)
Functionality (Windows Desktop)
REFLEKT ONE Sync
General Info
Preparation
Tracking Creation
Analyze & Record
REFLEKT ONE Cloud Management
Tenant Admin Portal
Author (GitLab) Portal
User Account Portal
REFLEKT Remote: Installation
Requirements
Preparation
Download & Installation
REFLEKT Remote: App
Account Creation & Login
Incident
Contacts
Library & Files
Call
Chat
User Profile & Settings
Smart Glasses
White Labeling
REFLEKT Remote: Admin Portal
Login (Admin)
User Management
Areas
Permission Management
Roles
Reporting
Guest Access
REFLEKT Remote: App
Account Creation & Login
How do I create an account? (self-registration)
How can I join an incident with an access code?
How do I reset my password?
What are the limitations of Guest Access?
How do I log in to my account?
How do I invite a new user?
See more
Incident
How can I export an incident as PDF?
How do I remove an incident?
What is an incident?
What are the different incident status types?
What are transitions and roles for an incident?
How do I create an incident?
How do I accept an incident?
How do I edit details of an incident?
How do I close or re-open an incident?
How to add/remove a participant to/from an incident?
How do I hand over an incident?
How do I leave an incident (chat)?
How do I search for incidents?
How do I filter incidents?
How do I specify my incident creation title?
How can I use deep linking with REFLEKT Remote?
See more
Contacts
How do I add/remove a contact to/from my contact list?
How do I view details of a contact?
How can I add or remove favorites?
Library & Files
How do I remove a file from the library?
How do I view exchanged files in the file library?
Call
How can I accept an audio or video call using a Vuzix device?
How can I start an audio or video call on a Vuzix device?
How do I accept an audio or video call using RealWear smart glasses?
How do I start an audio or video call on RealWear smart glasses?
How do I start an audio call?
How do I start video sharing?
How do I share my screen within a call? (Windows only)
How do I set annotations in video sharing?
Which roles exist within a call?
How do I hand over moderation rights?
How can I take screenshots within a video call?
How do I end a call?
How do I end video sharing?
See more
Chat
How do I view an image or video file on a Vuzix device?
How do I view an image or video file on RealWear smart glasses?
How do I delete a file from an incident chat?
How do I send a message in an incident chat?
How do I send a file in an incident chat?
See more
User Profile & Settings
How can I generate an access code?
How can I view the Access Codes history?
How can I check my internet and server connectivity?
How do I change my profile picture?
How do I log in to REFLEKT Remote with a companion device?
How do I change my user status?
What can I customize via the User Profile?
See more
Smart Glasses
How do I navigate on a Vuzix device?
How do I use voice commands to work on RealWear smart glasses?
White Labeling
What are the requirements for white labeling?
