Knowledge Center
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REFLEKT Remote: Admin Portal
General
Release Notes
App Distribution
REFLEKT ONE Package: Installation
Requirements
Installation Guide
REFLEKT ONE Author
Cortona3D
REFLEKT ONE Sync
REFLEKT ONE Viewer
REFLEKT ONE Author
Get Started - General Info
Topics Overview
Cortona3D - General Info
Tracking Overview
General Authoring Features
Authoring Feature: User Input
Authoring Feature: Dynamic-Data (IoT)
HoloLens
REFLEKT ONE Viewer
Functionality (tablet/mobile)
Connectivity (tablet/mobile)
Functionality (HoloLens)
Connectivity (HoloLens)
Functionality (Windows Desktop)
REFLEKT ONE Sync
General Info
Preparation
Tracking Creation
Analyze & Record
REFLEKT ONE Cloud Management
Tenant Admin Portal
Author (GitLab) Portal
User Account Portal
REFLEKT Remote: Installation
Requirements
Preparation
Download & Installation
REFLEKT Remote: App
Account Creation & Login
Incident
Contacts
Library & Files
Call
Chat
User Profile & Settings
Smart Glasses
White Labeling
REFLEKT Remote: Admin Portal
Login (Admin)
User Management
Areas
Permission Management
Roles
Reporting
Guest Access
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Knowledge Center
REFLEKT Remote: Admin Portal
General
Release Notes
App Distribution
REFLEKT ONE Package: Installation
Requirements
Installation Guide
REFLEKT ONE Author
Cortona3D
REFLEKT ONE Sync
REFLEKT ONE Viewer
REFLEKT ONE Author
Get Started - General Info
Topics Overview
Cortona3D - General Info
Tracking Overview
General Authoring Features
Authoring Feature: User Input
Authoring Feature: Dynamic-Data (IoT)
HoloLens
REFLEKT ONE Viewer
Functionality (tablet/mobile)
Connectivity (tablet/mobile)
Functionality (HoloLens)
Connectivity (HoloLens)
Functionality (Windows Desktop)
REFLEKT ONE Sync
General Info
Preparation
Tracking Creation
Analyze & Record
REFLEKT ONE Cloud Management
Tenant Admin Portal
Author (GitLab) Portal
User Account Portal
REFLEKT Remote: Installation
Requirements
Preparation
Download & Installation
REFLEKT Remote: App
Account Creation & Login
Incident
Contacts
Library & Files
Call
Chat
User Profile & Settings
Smart Glasses
White Labeling
REFLEKT Remote: Admin Portal
Login (Admin)
User Management
Areas
Permission Management
Roles
Reporting
Guest Access
REFLEKT Remote: Admin Portal
Login (Admin)
What is the difference between a Tenant Admin and an Area Admin?
How do I log in to the Admin Portal?
User Management
How can I edit user information?
How do I create a double role?
How do I add a contact to a technician's contact list? (via Admin Portal)
How do I change the role of a user?
How can I manage users?
How can I unlock a locked account?
How can I delete a user?
How can I create a user account?
How do I activate or deactivate a user?
See more
Areas
What are Areas?
How do I edit an Area?
How do I remove a user from an Area?
How do I assign a user to an Area?
How do I delete an Area?
How do I create a new Area?
See more
Permission Management
How to manage app permissions: Create Incident Export
How can I manage app permissions?
How can I manage Admin Portal permissions?
How to manage Admin Portal permissions: Change User Role
How to manage Admin Portal permissions: Manage Admin Portal Permissions
How to manage Admin Portal permissions: Manage App Permissions
How to manage Admin Portal permissions: Add an Area
How to manage Admin Portal permissions: Delete a User
How to manage Admin Portal permissions: Unlock a User
How to manage Admin Portal permissions: Admin Portal Access
How to manage Admin Portal permissions: Assign Contacts
How to manage Admin Portal permissions: Create a new User
How to manage Admin Portal permissions: Manage Users
How to manage app permissions: Invite a new User
How to manage app permissions: Archive an Incident
How to manage app permissions: Delete a File
How to manage app permissions: Leave an Incident
How to manage app permissions: Access unassigned Incidents
How to manage app permissions: Manage Incident Participants
How to manage app permissions: View Full Profile of Non-Contacts
How to manage app permissions: Mange Contacts
How to manage app permissions: Search Users
How to manage app permissions: Change Incident Status
How to manage app permissions: Create an Incident
How to manage app permissions: Create Guest Access Code
See more
Roles
How do I delete a role?
How do I edit a role?
How do I create a new role?
Reporting
How can I get reporting for incidents?
Guest Access
How can I enable Guest Access for a tenant?
How can I monitor the usage of access codes?
