General Info about the REFLEKT ONE Viewer licensing

This article explains how the REFLEKT ONE Viewer licensing works in general.



In contrast to REFLEKT ONE Author and REFLEKT ONE Sync, you do not need to enter any keys for REFLEKT ONE Viewer. When starting a scenario on your device for the first time, REFLEKT ONE Viewer automatically retrieves the license data from the license management and stays connected with this device (node-locked). 


If an error message like the one below occurs, the reasons might be the following:

  • the license is expired.
  • the number of licenses is used up.
  • no licenses were requested for this platform (e.g. iOS, Android, Windows platform).


Server-based licensing_error_viewer


If this message pops up, please contact RE'FLEKT via the REFLEKT ONE Service Desk.