General Info about the REFLEKT ONE Viewer licensing

This article explains how the REFLEKT ONE Viewer licensing works in general.

REFLEKT ONE VIEWER LICENSING:

 

In contrast to REFLEKT ONE Author and REFLEKT ONE Sync, you do not need to enter any keys for REFLEKT ONE Viewer. When starting a scenario on your device for the first time, REFLEKT ONE Viewer automatically retrieves the license data from the license management and stays connected with this device (node-locked). 

 

If an error message like the one below occurs, the reasons might be the following:

  • the license is expired.
  • the number of licenses is used up.
  • no licenses were requested for this platform (e.g. iOS, Android, Windows platform).

 

Server-based licensing_error_viewer

 

If this message pops up, please contact RE'FLEKT via the REFLEKT ONE Service Desk.