How do I view details of a contact?

This article shows you how to view details of a certain contact within REFLEKT Remote.



To view contact details, follow these steps:

  1. Go to the contact list.
  2. Click on the contact you want to display the details for.

If you don't know how to add a contact, read the respective article here.

You are able to view current and past incidents you and the contact are involved in. As a technician, you can also create an incident for the selected expert from here. To find out how to create an incident, read the article here.



Besides, you can get more specific information about the person.

Therefore, follow these steps:

1. Click on the symbol with the three dots and three lines in the top right-hand corner.


Here you can find details the other person has added about themselves.