How do I view details of a contact?

This article shows you how to view details of a certain contact within REFLEKT Remote.

CONTACT DETAILS:

 

To view contact details, follow these steps:

  1. Go to the contact list.
  2. Click on the contact you want to display the details for.

If you don't know how to add a contact, read the respective article here.

You are able to view current and past incidents you and the contact are involved in. As a technician, you can also create an incident for the selected expert from here. To find out how to create an incident, read the article here.

 

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Besides, you can get more specific information about the person.

Therefore, follow these steps:

1. Click on the symbol with the three dots and three lines in the top right-hand corner.

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Here you can find details the other person has added about themselves.

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