How do I view exchanged files in the file library?

This article describes how you can view all exchanged files of an incident as well as all files exchanged regardless of the incident.

GENERAL INFO:

 

REFLEKT Remote offers you two types of file libraries. The Incident File Library contains all files that were exchanged within an incident, whereas the Global File Library contains all your exchanged files, independent from the incident.

 

 

INCIDENT FILE LIBRARY:

 

To access the Incident File Library, follow these steps:

1. Open the respective incident chat.

2. Select the three dots in the upper right-hand corner.

iPhone_Incident_details

3. Click on View Files.

The Incident File Library will be shown.

 

 

GLOBAL FILE LIBRARY:

 

To access the Global File Library, simply select Library from the bottom menu bar.

iphone_Library_clear

All exchanged files will be shown.