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Workflows for assembly, service and repair are often static and don’t consider the worker’s actual situation, experience and need. It doesn’t have to be like that. Here’s how to build smarter workflows by using workers' live input and feedback.
We have all encountered a situation where we have called a service provider for support, only to find out that the person we are[…]
In the medical and pharmaceutical sectors, precision and quality are crucial to success. Since mistakes made in these fields have the potential to cause life-threatening ramifications, a quality event can pose significant financial and credibility risks for payers. Inevitably, human error is a[…]
Testing a new tool before introducing it to your established business workflow is crucial. Augmented Reality is no exception. Switching from traditional formats such as handbooks and paper manuals to an interactive guidance solution[…]
Wer nach Anwendungen für Augmented Reality sucht, findet diese häufig in Marketing und Vertrieb. In den vergangenen Monaten rückte der Automobilssektor mit seinen vielen Facetten - zusammengefasst unter dem Begriff Automotive - stärker in den Fokus von AR. Hat die Automobilindustrie neuerdings[…]
July 30th, 2021. Since 2016, REFLEKT has been continuously listed as a leading company for enterprise AR software by renowned analyst and research firms. Teknowlogy’s PAC Radar Report confirms the successful journey with the top position in the latest 2021 edition.
The focus on a modular and integrated software for industrial augmented reality has led to a high quality of medium-sized and corporate customers in the portfolio.
Read the PAC Radar press release.
“We are very proud to be awarded ‘Best-in-Class’ for the second time. This can only be achieved with an exceptional team and customers who work with us in partnership. At the same time, the PAC radar demands our best performance year after year in order to play a decisive role as the leading startup in the top group”, says REFLEKT Co-founder and CEO Wolfgang Stelzle.
Learn more about the REFLEKT ONE Work Augmentation Platform.
Work Augmentation with Augmented Reality Guidance and Remote Collaboration solve the modern challenges industrial enterprise are facing. Digital training guides accelerate training by enhancing the learning experience with augmented content, displayed in context with the real environment.
With these guides trainees grasp knowledge faster and no longer rely on outdated paper manuals. In addition to digital training guides, remote collaboration tools also bring the training to the employee, instead of the employee to the training. While onsite trainings remain limited, and travel is restricted and time consuming, remote support apps combined with smart glasses make instructor-led training possible from anywhere.
Siemens and REFLEKT today unveiled Augmented Reality (AR) manuals and training guides for a process-based testbed together with Dow. The testbed demonstrator at the MxD Innovation Center in Chicago shows how digital twin technology and work augmentation simplify manufacturing and make remote accessibility easier in the process industry.
Workers can use visual step-by-step instructions and 3D visualizations to perform service work such as replacing a pump faster and with a lower risk of errors than before. The advantage over classic documentation lies in the simple visual guidance as well as the realistic representation directly on the machinery and equipment.
Read the Siemens press release.
Siemens customers benefit from the integration of the work augmentation platform REFLEKT ONE into Teamcenter PLM and Mindspehre. This allows companies to create AR instructions and trainings in a short time without any programming knowledge.
“Together with Siemens, we show the digital toolset for the connected mobile worker. The combination of Teamcenter with REFLEKT ONE is the most powerful AR system using PLM and CAD data. It saves our joint customers a lot of time and money”, says Wolfgang Stelzle, CEO and Co-founder of REFLEKT.
Work Augmentation with Augmented Reality Guidance and Remote Collaboration solve the modern challenges industrial enterprise are facing. Digital training guides accelerate training by enhancing the learning experience with augmented content, displayed in context with the real environment.
With these guides trainees grasp knowledge faster and no longer rely on outdated paper manuals. In addition to digital training guides, remote collaboration tools also bring the training to the employee, instead of the employee to the training.
Roche Diagnostics turns traditional documentation into mobile training guides to make work easier for their service technicians
ABB Drives reduces training time by 40% with the white-labeled ABB Ability Remote Insights solution
Munich/San Francisco, July 20th, 2021. After the significantly increased demand for Enterprise AR in the last 12 months, industry leaders ABB, Medtronic and Roche report first results in training and onboarding their workforce with RE’FLEKT solutions.
“Training field service technicians with ABB Remote Insights has become a highly effective alternative to in-person training. It frees up time for instructors, saves cost, and increases utilization”, says Kim Fenrich, Digital Services Product Manager at ABB.
Medical device manufacturer Medtronic found that complex Operating Procedures (OPs) lack user-friendly and clear instructional guidance for the manufacturing specialists.
To speed up training and provide EPIX operators on the manufacturing floor with clear instructions, Medtronic builds their AR guides on the AR content creation platform REFLEKT ONE.
EPIX Training Leader Khanh Vo says: “This AR application will save us so much time” and his co-worker Hermanth Kumar, EPIX Site Analyst, adds: “The ease of use of the AR guides is simply 5/5 stars.”
Each guide transforms the most crucial OPs into visual AR animations, accompanied by step-by-step instructions, videos, images and quality control features. The operator can perform a procedure by walking through each step on a tablet or other mobile device.
Peter Tortorici, Senior Engineering Manager at Medtronic explains the value: “The digital training guides built in REFLEKT ONE speed up our onboarding process by 50%. Operators now only need half the time to familiarize themselves with new OPs compared to training with paper-based instructions.” Learn more.
Roche are using REFLEKT ONE to create training guides in-house that are based on existing technical documentation but train service engineers closer to the real equipment by using animated content. The content creation platform enables Roche to feed product data into step-by-step instructions combined with animations that explain the diagnostic systems visually.
“Switching from paper-based manuals to digital guides allows us to replace standardized classroom trainings by more individualized and task-oriented trainings”, says Ralf Distler, Global Customer Support Lead at Roche Diagnostics. Learn more.
To ensure high-quality installation and commissioning of ABB drives at customer sites, ABB field service technicians undergo extensive technical training. However, the in-person classroom training requires participants to incur time away from the plant.
With ABB Ability Remote Insights field service technicians learn how to install and commission electrical drives in a fully digital environment that combines instructor-led remote training with an eLearning experience.
ABB Drives reduces the overall training time by 40% as trainees save two days they used to spend travelling to training sites. The training with ABB Remote Insights leads to significant reductions of travel expenses and utilization cost.
Based on REFLEKT Remote, the app connects instructors and trainees across the globe via video call from the comfort of their workstation or home office. Instructors can conduct the technical training on a laptop or PC and guide participants wearing RealWear smart glasses. Learn more.
Work Augmentation with Augmented Reality Guidance and Remote Collaboration solve the modern challenges industrial enterprise are facing. Digital training guides accelerate training by enhancing the learning experience with augmented content, displayed in context with the real environment.
With these guides trainees grasp knowledge faster and no longer rely on outdated paper manuals. In addition to digital training guides, remote collaboration tools also bring the training to the employee, instead of the employee to the training. While onsite trainings remain limited, and travel is restricted and time consuming, remote support apps combined with smart glasses make instructor-led training possible from anywhere.
RE’FLEKT GmbH 
+49 (0) 89 122 045 10 
re‑flekt@re‑flekt.com
RE’FLEKT Inc. +1 408 744 25 50 info@re‑flekt.com
