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Lisa Tomczyk

Lisa Tomczyk
Lisa Tomczyk is Content Manager driving all content creation for global marketing activities at RE'FLEKT. With a background in Marketing and Communications across various tech industries, Lisa is experienced in explaining complex technology with simple communication initiatives. She came to the AR world in early 2019 and is expanding the thought leadership of RE'FLEKT in the field ever since.

Recent Posts

Nov 13 2020

IoT and AR in Industrial Manufacturing: How to unleash the Power of Data

In this article I outline how the convergence of IoT (Internet of Things) and Augmented Reality (AR) empowers businesses to turn their data into a meaningful format that optimizes processes, reduces cost and saves time. We'll look at different types of IoT data before diving into two real-world[…]

Aug 28 2020

Global Remote Support made easy: New ways to scale across teams, countries and brands

There are many ways to introduce Remote Support solutions across large enterprises. What if there was one way to keep all your users and support enquiries organized?

 

We have all encountered a situation where we have called a service provider for support, only to find out that the person we are[…]

Aug 04 2020

Cake Baking vs. AR App Creation: Is there a difference?

There’s more than one way to make a cake, and the same applies to AR content creation – it is all about the key ingredients and the skills you have...

 

AR applications: Develop in-house or buy off-the shelf?

 

Every enterprise that wants to create AR content to improve their operations,[…]

Jul 03 2020

5 Steps to calculate your savings: The AR Value Creator Tool for Industrial Enterprises

Introducing new work tools such as AR to business operations requires thorough evaluation of the immediate benefits and long-term value they can bring. The current pandemic and its restricting effects on business plans and budgets has made it even more important for industrial enterprises to […]

May 27 2020

What is the right Remote Support & Collaboration Tool for you?

Key differences between video conferencing and Remote AR Support

In times where travel restrictions remain and work-from-home arrangements are the new normalvideo conferencing software like Microsoft Teams, Skype for Business, Zoom and many others help us bring our meeting culture online. The[…]

May 04 2020

“We now save $30,000 per training” - William Harding on how AR transforms Medical Device Manufacturing at Medtronic

 

What is the real potential of innovative technologies like Extended Reality (XR) in the medical sector? Where are solutions already adding value and cutting costs? And why is XR technology the transformative approach medical manufacturers have been waiting for?

Wspoke to William Harding, who[…]

Mar 27 2020

How AR can transform the Wind Energy Industry

Siemens Gamesa Renewable Energies has partnered with RE’FLEKT to optimize the inspections of wind turbines offshore using Augmented Reality and Machine Learning on Microsoft HoloLens 2.

The nacelle is the heart of every wind turbine. This multi-story power house is also where the final quality[…]

Mar 26 2020

Interview: CEO Wolfgang Stelzle on how RE'FLEKT adapts in challenging times

The entire RE'FLEKT team is currently working from home in line with the recommended measures to handle the COVID-19 outbreak. As for any other business these are also unusual circumstances for us. However, our way of working is the usual one: Remote Collaboration. Many questions have reached us[…]

Mar 18 2020

Medical & Pharma: The 2 Key Areas Where AR Makes A Difference

In the medical and pharmaceutical sectors, precision and quality are crucial to success. Since mistakes made in these fields have the potential to cause life-threatening ramifications, a quality event can pose significant financial and credibility risks for payers. Inevitably, human error is a[…]

Jan 16 2020

Reality Report: CES 2020 and beyond

Augmented and Mixed Reality News

As 2020 begins this year’s CES in Las Vegas was particularly interesting to follow. It not only seemed to set the course for the year but also for an entire decade. Below we summarize this year’s AR-news from the show, plus a few other recent AR-headlines. For a[…]

MEDIA INFORMATION

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PAC RADAR 2021 REPORT SHOWS REFLEKT AS #1 STARTUP AMONG AUGMENTED REALITY COMPANIES FOR CONNECTED WORKER PLATFORMS

 July 30th, 2021. Since 2016, REFLEKT has been continuously listed as a leading company for enterprise AR software by renowned analyst and research firms. Teknowlogy’s PAC Radar Report confirms the successful journey with the top position in the latest 2021 edition.

The focus on a modular and integrated software for industrial augmented reality has led to a high quality of medium-sized and corporate customers in the portfolio. 

Read the PAC Radar press release.

OUR CUSTOMERS BENEFIT FROM PAC RADAR

“We are very proud to be awarded ‘Best-in-Class’ for the second time. This can only be achieved with an exceptional team and customers who work with us in partnership. At the same time, the PAC radar demands our best performance year after year in order to play a decisive role as the leading startup in the top group”, says REFLEKT Co-founder and CEO Wolfgang Stelzle. 

Learn more about the REFLEKT ONE Work Augmentation Platform. 

WHAT IS WORK AUGMENTATION?

Work Augmentation with Augmented Reality Guidance and Remote Collaboration solve the modern challenges industrial enterprise are facing. Digital training guides accelerate training by enhancing the learning experience with augmented content, displayed in context with the real environment.

With these guides trainees grasp knowledge faster and no longer rely on outdated paper manuals. In addition to digital training guides, remote collaboration tools also bring the training to the employee, instead of the employee to the training. While onsite trainings remain limited, and travel is restricted and time consuming, remote support apps combined with smart glasses make instructor-led training possible from anywhere.

 

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DIGITALIZED MANUALS AND TRAINING BUILT WITH REFLEKT ONE AUGMENTED REALITY SOFTWARE IMPROVE EFFICIENCY AND REMOTE ACCESSIBILITY FOR THE PROCESS INDUSTRY

Siemens and REFLEKT today unveiled Augmented Reality (AR) manuals and training guides for a process-based testbed together with Dow. The testbed demonstrator at the MxD Innovation Center in Chicago shows how digital twin technology and work augmentation simplify manufacturing and make remote accessibility easier in the process industry.

Workers can use visual step-by-step instructions and 3D visualizations to perform service work such as replacing a pump faster and with a lower risk of errors than before. The advantage over classic documentation lies in the simple visual guidance as well as the realistic representation directly on the machinery and equipment.

REFLEKT ONE at MxD Siemens 1  REFLEKT ONE at MxD Siemens 2

Read the Siemens press release.

SIEMENS CUSTOMERS BUILD AR SOLUTIONS WITH REFLEKT ONE

Siemens customers benefit from the integration of the work augmentation platform REFLEKT ONE into Teamcenter PLM and Mindspehre. This allows companies to create AR instructions and trainings in a short time without any programming knowledge.

“Together with Siemens, we show the digital toolset for the connected mobile worker. The combination of Teamcenter with REFLEKT ONE is the most powerful AR system using PLM and CAD data. It saves our joint customers a lot of time and money”, says Wolfgang Stelzle, CEO and Co-founder of REFLEKT.

WHAT IS WORK AUGMENTATION?

Work Augmentation with Augmented Reality Guidance and Remote Collaboration solve the modern challenges industrial enterprise are facing. Digital training guides accelerate training by enhancing the learning experience with augmented content, displayed in context with the real environment.

With these guides trainees grasp knowledge faster and no longer rely on outdated paper manuals. In addition to digital training guides, remote collaboration tools also bring the training to the employee, instead of the employee to the training. 

 

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ABB, MEDTRONIC AND ROCHE ACHIEVE MEASURABLE RESULTS WITH REFLEKT WORK AUGMENTATION FOR TRAINING

  • Medtronic accelerates operator onboarding by 50% using the new AR Training Aid built with REFLEKT ONE

  • Roche Diagnostics turns traditional documentation into mobile training guides to make work easier for their service technicians

  • ABB Drives reduces training time by 40% with the white-labeled ABB Ability Remote Insights solution

Munich/San Francisco, July 20th, 2021. After the significantly increased demand for Enterprise AR in the last 12 months, industry leaders ABB, Medtronic and Roche report first results in training and onboarding their workforce with RE’FLEKT solutions.

“Training field service technicians with ABB Remote Insights has become a highly effective alternative to in-person training. It frees up time for instructors, saves cost, and increases utilization”, says Kim Fenrich, Digital Services Product Manager at ABB.

MEDTRONIC ACCELERATES OPERATOR ONBOARDING TIME BY 50%

Medical device manufacturer Medtronic found that complex Operating Procedures (OPs) lack user-friendly and clear instructional guidance for the manufacturing specialists.

To speed up training and provide EPIX operators on the manufacturing floor with clear instructions, Medtronic builds their AR guides on the AR content creation platform REFLEKT ONE.

EPIX Training Leader Khanh Vo says: “This AR application will save us so much time” and his co-worker Hermanth Kumar, EPIX Site Analyst, adds: “The ease of use of the AR guides is simply 5/5 stars.”

ipad_Medtronic case study   Medtronic Tip assembly procedure

 

Each guide transforms the most crucial OPs into visual AR animations, accompanied by step-by-step instructions, videos, images and quality control features. The operator can perform a procedure by walking through each step on a tablet or other mobile device.

Peter Tortorici, Senior Engineering Manager at Medtronic explains the value: “The digital training guides built in REFLEKT ONE speed up our onboarding process by 50%. Operators now only need half the time to familiarize themselves with new OPs compared to training with paper-based instructions.” Learn more.

ROCHE DIAGNOSTICS ENHANCES LEARNING EXPERIENCE WITH AR TRAINING

Roche are using REFLEKT ONE to create training guides in-house that are based on existing technical documentation but train service engineers closer to the real equipment by using animated content. The content creation platform enables Roche to feed product data into step-by-step instructions combined with animations that explain the diagnostic systems visually.

Roche_case study_ipad and machine

“Switching from paper-based manuals to digital guides allows us to replace standardized classroom trainings by more individualized and task-oriented trainings”, says Ralf Distler, Global Customer Support Lead at Roche Diagnostics. Learn more.

ABB DRIVES REDUCES OVERALL TRAINING TIME BY 40%

To ensure high-quality installation and commissioning of ABB drives at customer sites, ABB field service technicians undergo extensive technical training. However, the in-person classroom training requires participants to incur time away from the plant.

With ABB Ability Remote Insights field service technicians learn how to install and commission electrical drives in a fully digital environment that combines instructor-led remote training with an eLearning experience.

abb-training   ABB Drives_case study_solution_Remote Insights on Realwear

ABB Drives reduces the overall training time by 40% as trainees save two days they used to spend travelling to training sites. The training with ABB Remote Insights leads to significant reductions of travel expenses and utilization cost.

Based on REFLEKT Remote, the app connects instructors and trainees across the globe via video call from the comfort of their workstation or home office. Instructors can conduct the technical training on a laptop or PC and guide participants wearing RealWear smart glasses. Learn more.

WHAT IS WORK AUGMENTATION?

Work Augmentation with Augmented Reality Guidance and Remote Collaboration solve the modern challenges industrial enterprise are facing. Digital training guides accelerate training by enhancing the learning experience with augmented content, displayed in context with the real environment.

With these guides trainees grasp knowledge faster and no longer rely on outdated paper manuals. In addition to digital training guides, remote collaboration tools also bring the training to the employee, instead of the employee to the training. While onsite trainings remain limited, and travel is restricted and time consuming, remote support apps combined with smart glasses make instructor-led training possible from anywhere.

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